GERMOS NESS

GERMOS NESS – Your partner for good taste!

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Are you familiar with our YouTube channel? You can find simple explainer videos here GERMOS NESS GmbH & Co. KG - YouTube

Our missions: competent support – quality – custom-made solutionsFor more than 50 years, we have assisted our customers providing all-round solutions for the refinement of your products. Our main fields of activity are smoking, cooking, cooling and drying processes for which our products are covering a broad spectrum of technical equipment.

For detailed information please check our Website or contact us directly. We are assisting our customers throughout the whole project cycle, from the engineering phase and elaboration of individual solutions, until the service and maintenance of your equipment.

Finally, our aim is a continuous product quality – seeing, smelling and tasting it.


Vom Produkt zum Projekt

Wir verstehen uns als Partner unserer Kunden. Eine Partnerschaft beginnt für uns da, wo der Bedarf entsteht. Deshalb ist für uns eine persönliche Beratung vor der Angebotserstellung selbstverständlich.

Auf dieser Basis erhalten Sie unsere unverbindliche Planung des Anlagenlayouts und ein Angebot. Transparenz vom Angebot bis zur Auslieferung. Natürlich realisieren wir unsere Projekte mit unserem Fachpersonal für Sie.

Mit der gemeinsamen Abnahme und realen Produkttests konfigurieren wir die Anlagen nach Ihren Wünschen. Mit der abschließenden Anwenderschulung sind Sie gut gerüstet für die Produktion Ihrer Waren.

Wir begleiten unsere Anlagen über den gesamten Produktlebenszyklus. Regelmäßige Vertragskundendienste sowie Wartungen und Störungsdienste sichern die Anlagenverfügbarkeit sowie deren Langlebigkeit.

Das Besondere: All unsere Serviceleistungen bieten wir weltweit an!

Services

GERMOS NESS - more than stainless steel!

With our competent specialized staff, we are available at short notice in case of malfunction. We are further offering our emergengy support service in case of a malfunction. Often, small errors can be solved by remote service avoiding expensive maintenance work and longer system downtimes.many times.. If a service appointment on site is unavoidable, we try to narrow down the possible cause of malfunction in dialogue before delegating our service staff to the customer with the required spare parts.

Of course we provide our services across borders. We also have local service staff available abroad.

Preventive maintenance avoids system downtimes and increases system availability. Wear parts replaced in good time prevent consequential damages and costs. That is why we offer our contract customer service annually or, depending on the capacity utilization of the systems, twice a year

You get reduced conditions avoiding unpredictable costs. Get in contact with us – we are happy to elaborate an individual offer for you.

It is not always necessary to replace an existing system with a new one. We would be happy to carry out a profitability analysis for you. A retrofit can be worthwhile, especially with smaller units. We can either carry out the profitability analysis at your location. Or you can send us the system to the factory and after a detailed assessment we will make you an offer for the overhaul and repair. Depending on the type of installation, we can provide a loan unit for the duration of the retrofit.

We would be happy to carry out user training courses on site. Our specialists have many years of application knowledge and will provide tips and tricks. The aim ist to guarantee a safe and optimum use of the systems as well as the setting of the programs for refining your products.

The devil is in the detail - we are happy to advise you! We are offering trainings worldwide in many languages. In advance, the training content is individually adapted to the needs of the users and the corresponding time requirement is determined.

Do small repairs yourself! Our goal is maximum system availability. That's why we like to demonstrate our customers how common wear parts can be replaced.

Efficient processes and fast response time when spare parts are required! 80% of all incoming spare part orders leave our company within 24 hours.

We would be happy to support you with the exhaust gas measurement of your installations. Get in contact with us - together we will ensure compliance with all regulations and create the required documentation for the measured values.

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